Latest posts | Xpdient CIC
Xtensio user personas

User personas are a great way to visualise your users, customers and clients. Creating personas is one of the steps you can take to provide a better service.

What's the point of a user persona?

When people interact with your organisation - for example to join it - two things happen. One is the physical effort that goes into doing it, Calling you up, filling in a form, trying to find you online.

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on 11 Oct 2016 11:15 AM
User journeys

If there is one thing Xpdient would recommend to any organisation, it to explore and create user journeys.

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on 11 Oct 2016 11:14 AM
Campaign Monitor email templates

Gettng your emails to look good on different devices can be a pain. Here's how we do it.

CiviMail - part of CiviCRM - is great for sending out email newsletters that people can subscribe to. It keeps your data in one place, and you can look at who gets it, what they click on and get a really good picture of user engagement.

The downside is that creating the emails is finicky. You need to get a responsive template in place and then you need to use it and edit it for every email.  It takes a great deal of time and skill to create a great looking email.

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on 01 Sep 2016 3:48 PM