Latest posts | Xpdient CIC
Event Management Software

Stoke Newington Music Festival is now the proud owner of  custom event management software suite, designed and developed in Drupal and CiviCRM by Xpdient.

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on 05 Oct 2018 12:16 PM

In this follow-up to last week's blog on membership retention and tenure, we'll look at some formulas that help measure membership revenue and the costs of membership recruitment.

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on 07 Apr 2017 11:55 AM
Membership retention rates

Here's two measures - membership retention and membership tenure - that can give you really good insights into the state of your membership and will help you plan for future scenarios.

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on 30 Mar 2017 12:15 PM
Fundraising with CiviCRM

Xpdient client The Limes got continued funding from BBC Children in Need through the good work they do and the power of CiviCRM.

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on 11 Mar 2017 1:09 PM

Spend two minutes finding about 3 avoidable pitfalls when choosing a CRM.

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on 02 Mar 2017 7:49 PM
Heart Unions week

It’s heart unions week 8 February. Heartunions week is all about building a stronger movement after the trade union act. Its key focus is on building on membership numbers and strength.

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on 02 Feb 2017 1:44 PM
CiviCRM cookbook

A couple of years ago I wrote a book on CiviCRM. It's called the CiviCRM Cookbook and it's full of recipes to make your organisation more successful. It's for the most advanced user.

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on 02 Feb 2017 1:36 PM
Sue Froggat's Managing the Member Experience

Low effort interactions are now gaining traction within the user journey.

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on 11 Oct 2016 7:58 PM
Cleaning data for CiviCRM

Getting data into the right shape and cleaning it up is one of most important - and occasionally painstaking - tasks to do before you can move it into a CRM.

What is dirty data?

You might be in an organisation where everyone keeps the same sort of data in different spreadsheets, for example addresses. Or you might keep one sort of data in one spreadsheet - volunteers names and addresses for example - and a timetable for the same volunteers in another.

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on 11 Oct 2016 4:42 PM
Ivan Waineright's Pyramid

I’ve had a look at Ivan Waineright’s free guide What Small Charities Need to Know About CRM Systems the other day, and a pretty good - and recommended - read it was. It's good to see he gives CiviCRM a proper mention.

What struck me was Ivan’s Pyramid of Priority (reproduced in the illustration) - and grey column labeled “Change Management”. This put me in mind of our own experiences implementing CRMs in small organizations. And that is the over-arching need for leadership.

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on 11 Oct 2016 4:40 PM